Servicely's Solutions

Make work flow across your entire business with Servicely’s expansive range of powerful solutions.

Learn More
Sign Up

Transform your service Management

Accelerate and Automate Service with AI

Speed up and automate service delivery with the power of self-learning AI. Not only does our AI augment human expertise, it also takes over routine tasks, freeing your team up to focus on higher-value work that matters most.

A Single Platform for Service Management

Transform your service delivery with a single, infinitely-flexible platform. Fully configurable, Servicely’s service management software breaks down silos, creates a unified system of record and action, and streamlines your entire organisation’s operations—empowering every team to move faster and smarter.

Faster Resolutions and Happier End-Users

Resolve issues quickly and amplify end-user satisfaction with the power of AI and automation. Empower end-users to find information, resolve issues, and make requests all in one seamless platform, giving them the confidence to get the help they deserve and focus on what truly matters—driving their work forward.

Enterprise Service Management

Enterprise Service Management unifies all internal and external service delivery—from IT service to field services—under one platform, creating a single system of record and action that spans across the entire enterprise. By applying best practices across departments, leveraging AI and automation, and breaking down data silos, Servicely helps uplift your level of service, speed up resolution times, reduce costs, and increase productivity for all of your teams.
Learn More

IT Service Management

Our IT Service Management software empowers your team to deliver efficient, scalable service by automating common tasks like incidents, problems, and requests, providing end-users with a seamless experience. With AI-driven automation and 24/7 self-service capabilities, Servicely resolves issues faster, allowing users to get back to their work without being blocked or hamstrung by IT challenges. This not only accelerates issue resolution and improves productivity but also ensures your IT team can focus on high-priority projects and innovation—all while maintaining full transparency of workloads and service performance.
Learn More

IT Asset Management

IT Asset Management provides a single, seamless platform to manage your entire IT asset portfolio, optimising costs, ensuring compliance, and streamlining processes. With powerful asset lifecycle management, contract oversight, and up-to-date inventory tracking, Servicely helps organisations reduce risks, make informed decisions, and maintain 100% visibility over both hardware and software assets, while improving overall operational efficiency.
Learn More

HR Service delivery

Empower employees with a 24/7 self-service HR portal that digitises and streamlines traditional HR processes, eliminating emails, calls, and instant messages across organisations. With AI-driven assistance and automated tasks, employees can access policies, leave balances, and raise HR cases anytime, anywhere. Servicely’s digital transformation of traditional HR Service Delivery drives efficiency, enabling teams to focus on enhancing employee satisfaction and retention.
Learn More

Project Portfolio Management

Project Portfolio Management streamlines project planning, execution, and monitoring, ensuring that all projects stay on time, within budget, and in alignment with business goals. With powerful features like roadmap planning, task management, resource optimisation, and innovation forums, Servicely enhances collaboration, visibility, and decision-making across teams to facilitate and drive project success.
Learn More

Customer Service Management

Customer Service Management empowers organisations to enhance customer satisfaction, retention, and operational efficiency. By integrating AI-led self-service, omnichannel support, and generative AI copilots, Servicely enables faster resolution times, reduces escalations, and optimises service workflows, ensuring a seamless, responsive experience for customers and service teams alike.
Learn More

Security Operations (SecOps)

Servicely’s Security Operations solution empowers organisations to streamline and automate threat detection and response, enabling faster resolution of security incidents while reducing the risk of downtime and data loss. With AI-driven insights, seamless tool integrations, and a unified response platform, Servicely accelerates incident resolution, enhances team collaboration, and ensures proactive management of security threats across the entire enterprise.
Learn More

Risk management solutions

Servicely efficiently streamlines your risk management processes by centralising risk data, automating assessments, and providing real-time visibility, so you can take proactive steps to safeguard your business and meet compliance requirements.
Learn More

Vendor & Contract Management

Vendor and Contract Management is a powerful tool that centralises your vendor management by bringing all your vendor details, contracts, and SLAs into one easy-to-use platform. It makes managing relationships, tracking compliance, and handling procurement faster and simpler. No more rummaging through spreadsheets and emails to find vendor and contract info. Instantly check details during service processes, like verifying warranty status or reviewing the SLA of a subcontractor, all within a single platform.
Learn More

Businesses harnessing the power of servicely

FAQs

What is Servicely?

Servicely is a highly-configurable cloud-based service management platform focussed on transforming service delivery, eliminating barriers to work and data silos, and making work flow. Servicely provides a single system of record for service management across your entire enterprise, from IT to HR, customer service, legal, project management and more. With your processes transformed and digitised with Servicely, you can build workflow automation and orchestration processes to reduce manual work and speed up your service delivery. Most importantly, Servicely was born in the era of AI, and it’s native AI can be utilised as a 24/7 virtual agent, copilot to your service teams, and so much more.

What can Servicely do?

Servicely can become the single source of record for service management across your entire business. The platform is highly configurable and extensible, allowing for solutions that deliver:

  • Enterprise Service Management
  • IT Service Management
  • IT Asset Management
  • HR Service Delivery
  • Project Portfolio Management
  • Customer Service Management
  • SecOps management 
  • Risk Management
  • Legal Service Delivery

Servicely is a no-code/low-code platform that enables users to build complex workflow orchestrations, with robust integrations across a range of platforms and systems.

How can I access a demo or trial?

We’d love to get to know you and the challenges you’re looking to solve with Servicely.

Our team would be happy to set up a time to take you through a demo of Servicely - simply get in touch here.

How much does Servicely cost?

Servicely was founded on the principle that enterprise software should be accessible, affordable, and deliver exceptional value to customers. To uphold this commitment, we have designed a pricing model that is transparent, straightforward, and predictable. Our goal is to eliminate complexity and ensure there are no hidden costs or unexpected charges, allowing customers to make informed decisions with confidence. By combining simplicity with flexibility, we deliver a best-in-class value-for-money solution that supports our customers in achieving their business objectives efficiently and effectively.

If you’d like to get an understanding of what Servicely will cost for your business, get in touch with our team here.

How can I migrate my service management to Servicely?

In our experience the migration from another service management platform to Servicely is far easier than most customers anticipate. The reason for this is two-fold, firstly Servicely is delivered with a high level of ITIL aligned pre-configuration, meaning much of the configuration you require is there out the box. Secondly, Servicely is a no/low-code platform, this means even if you have done complex configuration on your current platform, this can easily be migrated to Servicely.

Migration effort is significantly less than what you would think, your current platform instance is effectively the blueprint of your requirements, our team are well versed on a range of service management platforms and are able to easily and quickly understand your current configuration and migrate this to Servicely configuration.

Still have questions?

Contact