of repetitive and boring tasks automated


resolution with AI


return in the first year

Everything you need for better business


Better Experiences

for employees and customers, empowered to self-serve their needs

Service Management Platform

Enterprise Workflows

Connecting people, data and processes across the whole business

AI Service Management

Increased Efficiency

with AI enabling issues to be resolved faster and more accurately and people / teams having less friction performing their roles

Achieve digital process and service management mastery in days

Implementation typically takes 5-10 days with measurable ROI in just weeks. And with Servicely it’s affordable for every business with all Applications included in one transparent pricing plan for simplicity and more cost certainty. Take advantage of a package that delivers the lowest total cost of ownership and highest ROI for advanced service management technology.

Servicely has provided the foundation and the future of digitisation of the company and our workflows.

Pete Foster, CIO, Goodman Telecom Services

Need process agility that keeps up with the speed of business? Talk to us.

Find out more

Some of our clients

Why Servicely?

Self-learning AI

that gathers information, learns, predicts and offers best actions for speedier issue resolution

A low-code platform

with embedded AI that handles complex processes with ease

One destination with full visibility

from IT through to every business function

More intelligent self-service

delivers stand-out employee and customer experiences

Application of service management processes

throughout the business for enhanced efficiencies

Fast implementation

typically 5-10 days, with measurable ROI in just weeks


  • What is AI Service Management (AISM)?

    AI Service Management is the application of artificial intelligence (AI) to service management, also known as ITSM. An AI-powered service management platform can be utilised to deliver accelerated workflows, simplified operations and greatly enhanced customer and employee experiences with the help of AI.

    Servicely is an AI services management company that powers improvements in: workflow automation, ITIL, ITSM and service desk workflows.

  • What is ITSM and ITIL?

    IT Service Management (ITSM) lets you manage service and information requests, while Information Technology Infrastructure Library (ITIL) processes work to align departments and let your workflow become more effective.

    Servicely’s AI-powered solutions boost productivity with a low-code platform that enables developers to create and automate workflows faster and employees to achieve their goals more easily.

    Read more here.

  • How does AI improve workflow?

    AI can improve workflow automation to everyday business in a number of ways. AI can improve workflow by reducing the number of manual tasks, allow employees to build out low-code workflows, gather data to empower service agents, employees and customers as relevant to self service.

    This allows businesses to get more done in less time, and often with improved accuracy.

    We provide AI-powered workflow optimisation that helps to reduce service costs by up to 50%.

    Read more here.

  • Does Servicely use AI?

    We provide AI-powered self-service automation for ServiceNow. Switch to an AI-powered service desk to reduce overload and provide employees and customers with more accurate information.

    Read more here.

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