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Blogs

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Delivering Enterprise Service Management in Microsoft Teams

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Service Management
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4 Signs It’s Time To Change Your IT Service Management (ITSM)

What are the signs that your IT Service Management (ITSM) platform is hurting your business more than it's helping?
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6 Practical Uses of AI in Service Management

AI is everywhere, but are you using it to elevate your ITSM and ESM? Here are 6 practical uses of AI that create AI Service Management.
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AI Automation
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Companies Preparing for the AI Revolution: Why Chief AI Officers Should Be at the Forefront

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How AI will Redefine Customer Experiences

Explore the transformative role of Artificial Intelligence in enhancing customer service through personalization, efficiency, and data-driven insights
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Navigating the AI Revolution: Opportunities in the Changing Landscape of Work

IMF analysis reveals AI's potential to impact 40% of global jobs, driving productivity and inclusivity in the workforce through automation and skill development opportunities.
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Service Desk Automation
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Beyond the hype: 3 ways AI can help keep your employees engaged

Discover how AI revolutionizes employee engagement: from automating tedious tasks and equipping customer service agents with efficient tools, to prioritizing employee needs, ensuring a more productive and satisfied workforce.
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Case Studies

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business challenges with Servicely.

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24x7 Solutions

24x7 Solutions

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Maximizing Efficiency with IT Solutions

Discover how cloud computing can transform your business operations.

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24x7 Solutions

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NST IT Services

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Videos

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AI-powered Incident Management Demo - ITSM

Servicely Intelligent ITSM Demo - Automate work and improve the IT service experience

How to fill gaps in your knowledge base - Servicely fills them with AI-driven content, instantly

Automating incident summaries with GenAI in Servicely

How Symbio Transformed their Service Management Operations with Servicely

Extreme Shift Left

Getting Started with AI in Service Management

AI Service Desk Automation

Beyond Chatbots for Service Desk Automation

The Evolution of Service Desk Software

The State of the Service Desk

ITSM Overview

Customer Service Management

IT Asset Management

Virtualisation Provisioning

Automate Repetitive Active Directory Tasks

AI-Powered Workflows

Servicely is a sophisticated low-code platform with embedded self-learning artificial intelligence that helps the world’s greatest enterprises become more agile so they can respond to change. Our AI-powered workflow platform helps clients address their most pressing business concerns, such as personalising engagement, automating service, and optimising processes.

Servicely in the news

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ServicelyAI ramps up their board with appointment of an industry veteran

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The four markers that define Australia’s best-in-class workplaces

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Australia-based service desk and workflow technology specialist Servicely has secured $1.2 million in funding, and will use the money to boost product development, overseas expansion and sales and marketing efforts

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Servicely Announces Partnership with Newflow Systems

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Priorities in Australia’s IT Sector for the next Government

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Servicely Announces Partnership with NST IT Solutions in Australia

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New Automated Service Desk Servicely.ai uses AI to efficiently resolve IT support issues

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Our Solutions

Servicely offers a range of flexible solutions designed to work for you and your unique business needs. Because where there's service, there's a Servicely way.

Enterprise Service Management (ESM)

Enterprise-wide service management centralised into a single platform.

IT Service Management (ITSM)

Empower your IT team to deliver ITIL-aligned service faster and easier than ever before.

IT Asset Management (ITAM)

Manage your hardware, software, and software licenses in real time.

HR Service Delivery

Put your people first by giving your HR team the tools they need to engage and retain employees.

Project Portfolio Management

Manage projects from start to finish, delivering them on time and on budget.

Customer Service Management

Delight your customers with superb service.