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Blogs

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Agentic AI vs Generative AI: What's the difference?

Artificial Intelligence

Agentic AI vs Generative AI: What's the difference?

One is the "creator", the other is the "doer". Let's take a look at the differences between Agentic and Generative AI.

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How AI will Redefine Customer ExperiencesHow AI will Redefine Customer Experiences
Uncategorized

How AI will Redefine Customer Experiences

Explore the transformative role of Artificial Intelligence in enhancing customer service through personalization, efficiency, and data-driven insights
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Navigating the AI Revolution: Opportunities in the Changing Landscape of WorkNavigating the AI Revolution: Opportunities in the Changing Landscape of Work
Uncategorized

Navigating the AI Revolution: Opportunities in the Changing Landscape of Work

IMF analysis reveals AI's potential to impact 40% of global jobs, driving productivity and inclusivity in the workforce through automation and skill development opportunities.
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Beyond the hype: 3 ways AI can help keep your employees engagedBeyond the hype: 3 ways AI can help keep your employees engaged
Service Desk Automation
Uncategorized

Beyond the hype: 3 ways AI can help keep your employees engaged

Discover how AI revolutionizes employee engagement: from automating tedious tasks and equipping customer service agents with efficient tools, to prioritizing employee needs, ensuring a more productive and satisfied workforce.
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Mitigating Risks and Boosting Compliance: How AI can Become your Compliance CompassMitigating Risks and Boosting Compliance: How AI can Become your Compliance Compass
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Mitigating Risks and Boosting Compliance: How AI can Become your Compliance Compass

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How AI-Powered Workflows can Transform your BusinessHow AI-Powered Workflows can Transform your Business
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How AI-Powered Workflows can Transform your Business

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Mastered ITSM? Now Achieve Organisational Excellence with AI-powered WorkflowsMastered ITSM? Now Achieve Organisational Excellence with AI-powered Workflows
AI Automation
Uncategorized

Mastered ITSM? Now Achieve Organisational Excellence with AI-powered Workflows

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Case Studies

Learn how organisations like yours are tackling
business challenges with Servicely.

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Design to Production (D2P)

Design to Production (D2P)

How Design to Production cut on-site response processes in half and reduced incident resolution times by 50% with Servicely.

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Maximizing Efficiency with IT Solutions

Discover how cloud computing can transform your business operations.

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Design to Production (D2P)

How Design to Production cut on-site response processes in half and reduced incident resolution times by 50% with Servicely.

IOR

How IOR gained complete visibility and control of their IT workload and reduced their Incident Volume by 50% with Servicely.

Videos

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Use Servicely's GenAI to Formalise Work Journals and Communications

This short demo gives an overview of how service agents can easily create formal work journals and customer communications using Servicely's in-built GenAI.

AI-powered Incident Management Demo - ITSM

Servicely Intelligent ITSM Demo - Automate work and improve the IT service experience

How to fill gaps in your knowledge base - Servicely fills them with AI-driven content, instantly

Automating incident summaries with GenAI in Servicely

How Symbio Transformed their Service Management Operations with Servicely

Extreme Shift Left

Getting Started with AI in Service Management

AI Service Desk Automation

Beyond Chatbots for Service Desk Automation

The Evolution of Service Desk Software

The State of the Service Desk

ITSM Overview

Customer Service Management

IT Asset Management

Virtualisation Provisioning

Automate Repetitive Active Directory Tasks

AI-Powered Workflows

Servicely is a sophisticated low-code platform with embedded self-learning artificial intelligence that helps the world’s greatest enterprises become more agile so they can respond to change. Our AI-powered workflow platform helps clients address their most pressing business concerns, such as personalising engagement, automating service, and optimising processes.

Servicely in the news

Discover news articles about Servicely.

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ServicelyAI ramps up their board with appointment of an industry veteran

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ServicelyAI ramps up their board with appointment of an industry veteran

The four markers that define Australia’s best-in-class workplaces

Australia-based service desk and workflow technology specialist Servicely has secured $1.2 million in funding, and will use the money to boost product development, overseas expansion and sales and marketing efforts

Servicely Announces Partnership with Newflow Systems

Priorities in Australia’s IT Sector for the next Government

Servicely Announces Partnership with NST IT Solutions in Australia

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