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Explore our insightful blogs, case studies, videos, and news to discover the transformative impact of an AI-powered platform.

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Blogs

Blogs

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industry themes.

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Delivering Enterprise Service Management in Microsoft Teams

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Service Management
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A Comprehensive Guide to Migrating from ServiceNow

Discover the step-by-step guide to seamlessly migrate from ServiceNow to Servicely. Enhance user experiences, streamline processes, and embrace AI-powered service management for optimal workflow efficiency.
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Why you should farewell legacy platforms and embrace Servicely’s AI-powered platform

Explore Servicely - a modern, AI-driven service management solution. A cost-effective, rapid-deploy alternative to ServiceNow. Boost agility and efficiency today!
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AI Automation
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Fast-Track Business Outcomes with Self-Learning AI

Discover how Servicely's self-learning AI transforms business operations, proactively solves problems, and cuts service costs by up to 50%. Elevate efficiency and productivity today!
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Service Desk Automation
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ChatGPT: The AI solution to enhance your service desk experience.

By integrating ChatGPT with a comprehensive service management platform like Servicely, organizations can streamline service desk operations, reduce wait times, and improve the overall customer experience. This can enhance the efficiency of the service desk and help reduce operational costs.
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Service Agent Augmentation: Efficiency Beyond Expectation

Explore Service Agent Augmentation and its role in boosting efficiency in customer service. Learn how this technology empowers service agents, improves productivity, and exceeds customer expectations. A must-read for businesses aiming to revolutionize their customer service approach
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Service Desk Automation
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Harnessing the Power of ChatGPT for Your Service Desk

Discover the transformative impact of ChatGPT on your service desk. Improve customer service with 24/7 availability, efficient issue resolution, and personalized interactions. Learn how ChatGPT boosts customer satisfaction, enhances scalability, and provides cost-effective solutions for your business.
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Case Studies

Learn how organisations like yours are tackling
business challenges with Servicely.

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24x7 Solutions

24x7 Solutions

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Maximizing Efficiency with IT Solutions

Discover how cloud computing can transform your business operations.

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24x7 Solutions

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NST IT Services

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Videos

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AI-powered Incident Management Demo - ITSM

Servicely Intelligent ITSM Demo - Automate work and improve the IT service experience

How to fill gaps in your knowledge base - Servicely fills them with AI-driven content, instantly

Automating incident summaries with GenAI in Servicely

How Symbio Transformed their Service Management Operations with Servicely

Extreme Shift Left

Getting Started with AI in Service Management

AI Service Desk Automation

Beyond Chatbots for Service Desk Automation

The Evolution of Service Desk Software

The State of the Service Desk

ITSM Overview

Customer Service Management

IT Asset Management

Virtualisation Provisioning

Automate Repetitive Active Directory Tasks

AI-Powered Workflows

Servicely is a sophisticated low-code platform with embedded self-learning artificial intelligence that helps the world’s greatest enterprises become more agile so they can respond to change. Our AI-powered workflow platform helps clients address their most pressing business concerns, such as personalising engagement, automating service, and optimising processes.

Servicely in the news

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ServicelyAI ramps up their board with appointment of an industry veteran

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The four markers that define Australia’s best-in-class workplaces

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Australia-based service desk and workflow technology specialist Servicely has secured $1.2 million in funding, and will use the money to boost product development, overseas expansion and sales and marketing efforts

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Servicely Announces Partnership with Newflow Systems

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Priorities in Australia’s IT Sector for the next Government

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Servicely Announces Partnership with NST IT Solutions in Australia

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New Automated Service Desk Servicely.ai uses AI to efficiently resolve IT support issues

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Our Solutions

Servicely offers a range of flexible solutions designed to work for you and your unique business needs. Because where there's service, there's a Servicely way.

Enterprise Service Management (ESM)

Enterprise-wide service management centralised into a single platform.

IT Service Management (ITSM)

Empower your IT team to deliver ITIL-aligned service faster and easier than ever before.

IT Asset Management (ITAM)

Manage your hardware, software, and software licenses in real time.

HR Service Delivery

Put your people first by giving your HR team the tools they need to engage and retain employees.

Project Portfolio Management

Manage projects from start to finish, delivering them on time and on budget.

Customer Service Management

Delight your customers with superb service.