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Blogs

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Agentic AI vs Generative AI: What's the difference?

Artificial Intelligence

Agentic AI vs Generative AI: What's the difference?

One is the "creator", the other is the "doer". Let's take a look at the differences between Agentic and Generative AI.

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Revolutionising ESM: How you can Reduce Costs, Boost Innovation & Accelerate TransformationRevolutionising ESM: How you can Reduce Costs, Boost Innovation & Accelerate Transformation
Uncategorized

Revolutionising ESM: How you can Reduce Costs, Boost Innovation & Accelerate Transformation

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Elevating ITSM: Efficiency, Integration, and Self-Learning AIElevating ITSM: Efficiency, Integration, and Self-Learning AI
Service Management
Uncategorized

Elevating ITSM: Efficiency, Integration, and Self-Learning AI

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How business leaders can leverage AI to boost customer satisfactionHow business leaders can leverage AI to boost customer satisfaction
Service Management
Uncategorized

How business leaders can leverage AI to boost customer satisfaction

Harness the power of AI to elevate your customer service. Discover how seamless team collaboration, real-time customer insights, and 24/7 chatbot support can drive satisfaction and set your business apart in today's competitive landscape.
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A Comprehensive Guide to Migrating from ServiceNowA Comprehensive Guide to Migrating from ServiceNow
Service Management
Uncategorized

A Comprehensive Guide to Migrating from ServiceNow

Discover the step-by-step guide to seamlessly migrate from ServiceNow to Servicely. Enhance user experiences, streamline processes, and embrace AI-powered service management for optimal workflow efficiency.
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Why you should farewell legacy platforms and embrace Servicely’s AI-powered platformWhy you should farewell legacy platforms and embrace Servicely’s AI-powered platform
Uncategorized

Why you should farewell legacy platforms and embrace Servicely’s AI-powered platform

Explore Servicely - a modern, AI-driven service management solution. A cost-effective, rapid-deploy alternative to ServiceNow. Boost agility and efficiency today!
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Fast-Track Business Outcomes with Self-Learning AIFast-Track Business Outcomes with Self-Learning AI
AI Automation
Uncategorized

Fast-Track Business Outcomes with Self-Learning AI

Discover how Servicely's self-learning AI transforms business operations, proactively solves problems, and cuts service costs by up to 50%. Elevate efficiency and productivity today!
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Case Studies

Learn how organisations like yours are tackling
business challenges with Servicely.

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Design to Production (D2P)

Design to Production (D2P)

How Design to Production cut on-site response processes in half and reduced incident resolution times by 50% with Servicely.

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Maximizing Efficiency with IT Solutions

Discover how cloud computing can transform your business operations.

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24x7 Solutions

How 24x7 Solutions increased customer satisfaction and reduced service costs with Servicely’s self-service portal.

NST IT Services

How NST IT Services consolidated legacy systems and increased profitability with Servicely.

Videos

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Use Servicely's GenAI to Formalise Work Journals and Communications

This short demo gives an overview of how service agents can easily create formal work journals and customer communications using Servicely's in-built GenAI.

AI-powered Incident Management Demo - ITSM

Servicely Intelligent ITSM Demo - Automate work and improve the IT service experience

How to fill gaps in your knowledge base - Servicely fills them with AI-driven content, instantly

Automating incident summaries with GenAI in Servicely

How Symbio Transformed their Service Management Operations with Servicely

Extreme Shift Left

Getting Started with AI in Service Management

AI Service Desk Automation

Beyond Chatbots for Service Desk Automation

The Evolution of Service Desk Software

The State of the Service Desk

ITSM Overview

Customer Service Management

IT Asset Management

Virtualisation Provisioning

Automate Repetitive Active Directory Tasks

AI-Powered Workflows

Servicely is a sophisticated low-code platform with embedded self-learning artificial intelligence that helps the world’s greatest enterprises become more agile so they can respond to change. Our AI-powered workflow platform helps clients address their most pressing business concerns, such as personalising engagement, automating service, and optimising processes.

Servicely in the news

Discover news articles about Servicely.

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ServicelyAI ramps up their board with appointment of an industry veteran

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ServicelyAI ramps up their board with appointment of an industry veteran

The four markers that define Australia’s best-in-class workplaces

Australia-based service desk and workflow technology specialist Servicely has secured $1.2 million in funding, and will use the money to boost product development, overseas expansion and sales and marketing efforts

Servicely Announces Partnership with Newflow Systems

Priorities in Australia’s IT Sector for the next Government

Servicely Announces Partnership with NST IT Solutions in Australia

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