The Servicely Enterprise Service Management platform provides a single conduit for your data as it flows across processes, people, systems and tasks.
AI-Powered Service Management
Embedded self-learning AI learns by observing how your employees work to automate workflows.
Servicely simplifies your operations while greatly enhancing your customer and employee experiences, giving you the agility to keep pace with changing circumstances.
60%
of repetitive and boring tasks automated
24x7
resolution with AI
13x
return in the first year
Everything you need for better business
Better Experiences
for employees and customers, empowered to self-serve their needs
Enterprise Workflows
Connecting people, data and processes across the whole business
Increased Efficiency
with AI enabling issues to be resolved faster and more accurately and people / teams having less friction performing their roles
Achieve digital process and service management mastery in days
Implementation typically takes 5-10 days with measurable ROI in just weeks. And with Servicely it’s affordable for every business with all Applications included in one transparent pricing plan for simplicity and more cost certainty. Take advantage of a package that delivers the lowest total cost of ownership and highest ROI for advanced service management technology.
“
Servicely has provided the foundation and the future of digitisation of the company and our workflows.
Pete Foster, CIO, Goodman Telecom Services
”
Need process agility that keeps up with the speed of business? Talk to us.
Find out more
Some of our clients
Why Servicely?
A low-code platform
with embedded AI that handles complex processes with easeOne destination with full visibility
from IT through to every business functionMore intelligent self-service
delivers stand-out employee and customer experiencesApplication of service management processes
throughout the business for enhanced efficienciesFast implementation
typically 5-10 days, with measurable ROI in just weeksFAQs
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What is AI Service Management (AISM)?
AI Service Management is the application of artificial intelligence (AI) to service management, also known as ITSM. An AI-powered service management platform can be utilised to deliver accelerated workflows, simplified operations and greatly enhanced customer and employee experiences with the help of AI.
Servicely is an AI services management company that powers improvements in: workflow automation, ITIL, ITSM and service desk workflows.
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What is ITSM and ITIL?
IT Service Management (ITSM) lets you manage service and information requests, while Information Technology Infrastructure Library (ITIL) processes work to align departments and let your workflow become more effective.
Servicely’s AI-powered solutions boost productivity with a low-code platform that enables developers to create and automate workflows faster and employees to achieve their goals more easily.
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How does AI improve workflow?
AI can improve workflow automation to everyday business in a number of ways. AI can improve workflow by reducing the number of manual tasks, allow employees to build out low-code workflows, gather data to empower service agents, employees and customers as relevant to self service.
This allows businesses to get more done in less time, and often with improved accuracy.
We provide AI-powered workflow optimisation that helps to reduce service costs by up to 50%.
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Does Servicely use AI?
We provide AI-powered self-service automation for ServiceNow. Switch to an AI-powered service desk to reduce overload and provide employees and customers with more accurate information.